In compliance with the duty of information established in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the owner of the website, informs you as follows: Corporate name: Arranz Varela, S.L. Tax ID: B87635835 Address: C/ Génova, 20, 3rd - Madrid - 28004 (Madrid) Volume 35087 folio 160 section 8ª sheet N-631006 subscribed on 02-09-2016 Website: smartrental.com Phone: 910 284 776 Email: legal@smartrental.com Within the limits established by law, Arranz Varela, S.L. does not assume any responsibility derived from the lack of truthfulness, completeness, updating, and accuracy of the data or information contained on its web pages. The contents and information do not bind Arranz Varela, S.L. nor constitute opinions, advice, or legal counseling of any kind, as it is merely a service offered for informational and dissemination purposes. The Internet pages of Arranz Varela, S.L. may contain links to other third-party pages that Arranz Varela, S.L. cannot control. Therefore, Arranz Varela, S.L. cannot assume responsibilities for the content that may appear on third-party pages. The texts, images, sounds, animations, software, and other contents included on this website are the exclusive property of Arranz Varela, S.L. or its licensors. Any act of transmission, distribution, assignment, reproduction, storage, or total or partial public communication must have the express consent of Arranz Varela, S.L. Likewise, to access some of the services that Arranz Varela, S.L. offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of these data, we inform you that, by completing these forms, your personal data will be incorporated and processed in the files of Arranz Varela, S.L. in order to provide and offer our services as well as to inform you of improvements to the website. We also inform you that you will have the possibility at all times to exercise the rights of access, rectification, cancellation, opposition, limitation, and portability of your personal data, free of charge by email to: legal@smartrental.com or at the address: C/ Génova, 20, 3rd - Madrid - 28004 (Madrid). REV: 30/11/2023 TERMS AND CONDITIONS OF SERVICE SERVICE PROVIDER IDENTIFIER Corporate name: Arranz Varela, S.L. Tax ID: B87635835 Address: C/ Génova, 20, 3rd - Madrid - 28004 (Madrid) Volume 35087 folio 160 section 8ª sheet N-631006 subscribed on 02-09-2016 Website: www.smartrental.com Phone: 910 284 776 Email: legal@smartrental.com OBJECT Through this text, we make available to all users and clients the terms of use and registration that apply to www.smartrental.com, reflecting all the rights and obligations of the parties. All users who visit or access our platform and/or use any of the services we provide accept the terms of use and the privacy policy, as well as any future modifications and/or additional legal texts that may be included. If you do not agree with any of the conditions, you can unsubscribe from the service at any time or, if you are not a registered user, leave the platform. In addition to these conditions, each of the services provided may be regulated by particular terms of use and registration, and the user must expressly accept them before use and/or hiring. ELECTRONIC CONTRACTING OF SERVICES In accordance with the provisions of articles 23 and following of Law 34/2002 on Information Society Services and Electronic Commerce, contracts concluded electronically will produce all the effects provided for by the legal system, provided that the consent of both parties is given and can be proven. For these purposes, it will be understood that following all the phases of the reservation process and, where appropriate, the payment of the corresponding amount implies necessarily the provision of the express consent required for the contracting of the service. Likewise, and in accordance with the provisions of article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, users will be provided, prior to the start of the contracting procedure, with all the information related to it. The contracting conditions indicated below apply directly to the reservations and stays made available through the website www.smartrental.com unless expressly stated otherwise. RESERVATION AND CONTRACTING PROCEDURE The reservation process is carried out entirely electronically through our platform, without any physical presence of the parties and/or external physical transaction. Any person with internet access can make the hiring as long as they are over 18 years old. The phases of the contracting process are visible to users throughout the entire contracting process. There are 3 phases: User identification. Selection of the reservation and payment method. Confirmation of the reservation The user only needs to select the accommodation and the dates they wish to book and press the confirmation button provided. In this way, the contracting process will begin, always following the steps indicated above for all available services. Once the establishment, number of nights, applicable taxes, total price, and payment method have been selected, the platform will show the user a summary of the completed contract, along with the applicable contracting conditions, which must be expressly accepted by the user to continue the contracting process. Once the box accepting the contracting conditions has been checked, if the user has selected an electronic payment method, they will be directly redirected to the corresponding external payment platform to make the payment, with www.smartrental.com having no access to the user's credit card data and/or payment systems at any time. The security of the payment process is guaranteed by the financial institution. Once the service contracting is completed, a summary screen of the completed contracting will be shown. If payment is made by credit card, it will be done through the bank's POS, a platform completely independent of the provider. Within a maximum period of 24 hours, the service contractor will receive an email showing all the information related to the contracted reservation. This document is confirmation that the contracting has been successfully completed, valid as a means of accreditation for any type of claim, as long as the corresponding payment receipt is attached. In the confirmation email, you will find contact details and other instructions for arrival and departure. The provider informs the user that all contracts made will be recorded in a file for the control and management of reservations and contracts, where, together with the information of the contracted reservation, additional information will be included to ensure security and evidence of the correct completion of the process. www.smartrental.com is not responsible in case of occasional failures in the continuity of the service or, if applicable, in the temporary unavailability of the same. In the event that, for reasons beyond our control, reservations or accommodations are not available after contracting, from the moment the incident is notified, the user is empowered to request the provider to terminate this contract and refund the economic amounts corresponding to the services not enjoyed, which will be duly refunded through the same means used for the initial payment or, if applicable, by bank transfer. If any of the content accessible through the platform is contrary to current regulations, we undertake to proceed with its immediate removal as soon as we become aware and verify the facts. We reserve the right to cancel a reservation in cases of manifest price error. CANCELLATION AND PAYMENT POLICY: Non-refundable rate: 100% of the stay will be paid within the first 24 hours from the confirmation moment through our payment gateway. This type of rate does not allow modifications or cancellations and has a 100% charge in case of cancellation or no-show. Free cancellation: a credit card + expiration date will be provided as a guarantee, and payment will be made upon arrival. You can modify or cancel the reservation up to 3 days before arrival, after that date, there will be a 100% charge in case of cancellation or no-show. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS At www.smartrental.com, we are deeply committed to the protection of intellectual property rights. Therefore, we have established the following conditions and policies: REGARDING THE ONLINE PLATFORM The provider guarantees the user that it is the legitimate owner of the platform and that it is not involved in any kind of legal dispute prior to the signing of this contract. The user expressly acknowledges that the provider holds all rights, title, and interest in the platform and the computer developments associated with the service, as well as all its modules, modifications, and updates, and any element and/or functionality developed on it, regardless of whether it has been requested by the user or not. For these purposes, without limitation, the recognition of the provider's ownership of all copyright, intellectual property, and/or industrial rights is included, being able to exploit the platform without any restriction of a temporal, territorial, relative to distribution media, or modes of exploitation nature and without more limitations than those established by the laws. The structure, characteristics, codes, work methods, information systems and exchange thereof, development tools, know-how, methodologies, processes, technologies, or algorithms that constitute and/or may constitute the platform are the exclusive property of the provider, duly