Senior Living Resort
Santa Pola, Alicante: Your New Permanent Home
Santa Pola, Alicante, has everything you need and a touch more: amazing beauty around every corner, with endless flavor in every restaurant encountered, and a storage of hills and beaches to spare; Santa Pola is a walkable painting on the Costa Blanca.
Naturally created to be a haven for those who seek a quitter way of life, yet replete with an endless list of local must-dos to keep you busy, because quiet doesn’t have to be partnered with mellow.
SERVICES & AMENITIES
Our services are tailored to fit your daily requirements: a private social club, supermarket, tropical pool, medical center for urgent matters, and a private restaurant to cater to your taste.
Our goal is to keep you focused on what really matters here—enjoying your time.
FAQS
What are the reception hours?
Reception is open from 8:00 AM to 7:00 PM Monday to Friday, and from 9:00 AM to 5:00 PM on Saturdays.
You can contact us at +34 699 62 44 75.
Is there Wi-Fi at the resort?
Yes, we have Wi-Fi. Please ask our reception staff for access details
What is included in the monthly rate?
The monthly rate includes accommodation, homeowners’ association services, and utility costs (internet, electricity, and water).
It also includes access to all Evoca Club activities and services, as well as exclusive access to certain areas within the complex.
Can I change the length of my stay after booking?
Yes, you may modify your reservation between 30 and 15 days before your arrival date. If you selected a non-refundable rate, cancellation fees may apply.
Is early check-in or late check-out available?
Yes, subject to availability and possible additional charges. Please check with our reception team.
What services are included in the stay?
• Reception service
• 24-hour emergency alarm service
• Evoca Club membership and all related activities
• 24-hour concierge service and emergency phone line
• Property maintenance service
• Gardening and common area cleaning services
• Garbage collection service within the complex
• Discounts at Duna Restaurant, the SPA, and other businesses in the complex
Can I request additional services like laundry, cleaning, or maintenance?
Yes, we offer laundry, maintenance, and cleaning services. These extra services have an additional cost.
What dining options are available?
We offer daily menus that change weekly, a Mediterranean à la carte menu, and vegetarian options.
Is transportation available within or outside the premises?
We do not offer private transportation, but we will gladly help you arrange transfers wherever needed.
What kind of recreational activities are offered?
We offer a wide range of sports, cultural, psychomotor, mindfulness, and cognitive stimulation activities. We understand the importance of keeping both body and mind active for good health.
Are there gyms, pools, or other facilities available?
We have an outdoor pool that is open during the summer.
Additionally, there is a year-round SPA that includes a heated pool, sauna, Turkish bath, and other wellness services.
Is there medical staff or healthcare available in the complex?
Yes, we have a private clinic with various specialties, along with a 24-hour phone-based healthcare service
What happens in case of a medical emergency?
In case of emergency, you can go to the nearest public health center at Avenida Escandinavia 31, or to our on-site private clinic, HLA Gran Alacant.
What are the safety measures within the complex?
We have 24/7 video surveillance and night-time security. In case of an emergency, call +34 699 62 44 75. Emergency assistance is available 24/7.
Are pets allowed in the villas?
Yes, up to three pets are allowed, depending on the breed and size, and as long as they are properly cared for at all times. Vaccination certificates are required.
How are resident complaints or suggestions handled?
Complaints can be made directly at reception or via the following channels:
Email: reception@evocaliving.com
Phone: +34 699 62 44 75
What is the policy on noise and the use of common areas?
Noise levels should be kept low, especially between 2:00 PM and 4:00 PM, and after 9:00 PM.
Common areas must be left tidy after use.
How are payments made and what payment methods are accepted?
Rent payments are due within the first five (5) days of each month by bank transfer or direct debit. Alternatively, you may pay by credit/debit card at reception.
Cash payments are not accepted.
How are payments made and what payment methods are accepted?
Water and electricity are included in the rental price. Individual meter readings are taken monthly.
Are there discounts or promotions for long-term stays?
Yes. We offer occasional promotions and early payment discounts. Please contact our sales team at f.garcia@evocaliving.com for details.
How much notice is required if I want to end my stay?
Please notify us in writing via email at reception@evocaliving.com with at least 30 days' notice. Depending on the selected rate, early departures may be subject to cancellation fees.
Is there an inspection of the villas before departure?
Yes, a thorough inspection of the villa will be conducted. If any damage is found to the property, furniture, or accessories, the security deposit will be used to cover repair costs.
For any questions or concerns not covered in this document, we are happy to assist you in person during reception hours. Outside those hours, feel free to email us and we will get back to you as soon as possible.
Reception hours: Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM
Phone: +34 699 62 44 75
Email: reception@evocaliving.com
EVOCA ALICANTE
Alicante is an incredibly beautiful and one-of-a-kind place with beaches worth daily morning walks; Evoca Alicante is a middle row seat amidst all that Alicante has to offer. Situated in a prime location, allowing you access to everything you need to do or see, but never forgetting that your peace of mind is a priority.
Location
C. Monte de Sta. Pola, 13,
03130 Gran Alacant, Alicante, Spain.
Phone Number
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